• Returns or refunds are only made within 7 days of the customer receiving the item.
• Refunds are available for custom products only if there is a manufacturing defect or error on our part.
• Refunds for non-custom products are available within 7 days of delivery, provided the item is unused and in its original packaging.

• If the image provided by the customer is blurry, pixelated, or of low quality, no refund or exchange will be granted. It is the customer's responsibility to provide a high-quality picture.

• Customers must contact our customer support team if they believe they are eligible for a refund.
• Our team will review the request and may request additional information or evidence.
• If the refund request is approved, customers are responsible for shipping the item back to us.
• Refunds are processed to the original method of payment and may take 5-10 business days to reflect in the account.

• Shipping and handling charges are non-refundable, except in cases of manufacturing defects or errors on our part.

We reserve the right to refuse refunds if the returned item does not meet eligibility criteria or if the request is not in accordance with our policy.

If the return is approved, we will initiate a refund to your original method of payment. Please note that it may take 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

• Customers can contact us with any questions or concerns about the refund process, and our team is available to assist them.